The Fluctuating Waistline

Do you ever wonder why pants size is never the same as you try on pants from different brands? The good people at Esquire was nice enough to look into this and measure the actual waistline of pants from some of the most popular brands in North America. The worst offender is Old Navy whose size 36 pants measure a whopping 41". So if you shop at Old Navy or one the other don't-know-how-to-work-a-measure-tape brands and think you know your size, THINK AGAIN!

Notice how the more "generous" brands are also often the more popular brands among the general public.

Photo courtesy of Esquire.

A Lesson On Customer Service From Land's End

In case you haven't heard, Canvas is Lands' End's higher-end line. It has great classic and timeless casual clothes with a slimmer and slicker fit compared to their regular line. I recently put in an order for 2 button Heritage Poplin shirts. The shirts were of great quality but a little too big on me, so I passed them on to a friend who loves them.

I came home today to find this handwritten Thank-You note from Land's End in my mailbox complimenting my choice of items and asking how I like them. It's so wonderful, old-school and unexpected. I mean who handwrites Thank-You notes anymore? I have shopped at much higher-end stores and never got this kind of service before. This is customer service at its best. Amazing!